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Eye on the wrong prize: How the myth of loan officer productivity is costing lenders

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Lenders often mistakenly treat loan officer productivity as an individual trait, overpaying for top producers while ignoring the structural and operational factors that actually drive those results. By redefining productivity as an outcome of market alignment and investing in mid-tier originators, institutions can reduce costly turnover and achieve more sustainable, long-term growth.

Mortgage

IMB production profits hold steady in Q1 as costs climb

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Independent mortgage banks (IMBs) and mortgage subsidiaries of chartered banks posted a pretax net production profit of $727 per loan in the first quarter of 2026, up from $674 per loan in the fourth quarter of 2025.